Deposit taken at time of booking is non refundable.

All tariffs are in New Zealand Dollars (NZ$) and are inclusive of New Zealand Goods and Services Tax (GST).Hours of operation are 8am to 5pm, seven days a week. Snap Rentals is closed on the 25th of December (Christmas Day).

Drivers requirements and licence

No special drivers licence is required to drive in New Zealand, however all drivers must hold a current valid licence for the duration of the hire period. An international or country of origin drivers licence is acceptable however if the drivers licence is not in English format, then an international drivers licence or certified translation is also required. No minimum or maximum age restriction applies.

Daily hire charges

Daily hire charges are calculated on a per twenty-four hour day basis.

Deposit and payments

A non refundable deposit is taken at time of booking. The balance is payable on the day the rental period commences. For after hours collections, payment is taken the working day prior to rental commencement. If the hirer cancels the booking prior to collection then the cancellation policy will apply.

Credit cards

Our preferred payment methods are by credit card or cash (in NZ$). Snap Rentals accepts Visa, MasterCard, and American Express however a surcharge fee of 2.0% on all Visa and Mastercard transactions and 5.0% on any American Express transactions applies. Snap Rentals requires a credit card to be used as a bond on all rentals agreements and this must be the credit card of the main hirer unless prior arrangements have been made. A cash bond can be used however this will be the insurance excess or a minimum of a NZ$250. Your credit card details or cash bond will be retained by Snap Rentals for up to 90 days following the conclusion of the hire in accordance with these terms and conditions.

Cancellations

Our cancellation fees are as follows: Cancelled at least 3 days before pick up No further charges apply.

    Cancelled 1 – 3 days prior to pick up 50% of the rental (including accessories and insurance) is payable to Snap Rentals and/or the booking agent.
    Cancelled on the day or no show 100% of the rental (including accessories and insurance) is payable to Snap Rentals and/or the booking agent.

Amendments

If an amendment is made to the hire dates within 3 days prior to collection or during the hire, no refund will be made if the length of the hire is decreased (that is, the rental will be charged at the number of days originally booked). If the hirer wishes to extend the rental whilst on hire, they must first obtain authorisation from Snap Rentals. Any extension is subject to fleet availability and Snap Rentals will advise of the additional cost. Failure to obtain authorisation (i.e. a late return) will result in the hirer being charged the daily rate plus an additional NZ$200 for each day. If the hirer wishes to change the pick up or drop off location after confirmation of the booking, or during the hire period, authorisation from Snap Rentals must be obtained. Subject to the change being approved, an additional charge of NZ$750 may apply. If the vehicle is returned early for any reason there is no refund available for the unused portion of the hire.

Fuel

All vehicles are supplied with a full tank of fuel and accordingly, all vehicles must be returned with a full tank of fuel. If the vehicle is returned without a full tank of fuel, the hirer is liable for the cost of the fuel, plus a fee of NZ$25.

Extra fees

If the vehicle is not returned in a tidy condition, a fee of NZ$50 will apply
If smoking is undertaken inside the vehicle, a fee of NZ$100 will apply.

No Pets. a $200 cleaning fee will apply.

Traffic infringements and fines: All traffic infringements and fines are the responsibility of the hirer. Snap Rentals will charge the hirer’s credit card the cost of the fine, plus a processing fee of NZ$50 in the event of an infringement or fine being received from a relevant authority. In the circumstances of credit card failure, or no credit card is supplied, Snap Rentals reserves the right to pass on the hirer’s details to the relevant authority.

If, as at the completion date of your rental agreement, any costs associated with your rental have not been paid, or subsequent to this completion date you become liable for additional costs in relation to your rental agreement, we reserve the right to refer your account to a debt collection agency. In these circumstances, and solely at our discretion, you may become liable for all costs incurred by us in relation to the collection of this debt (including but not limited to internal administration fees, legal fees, collection agency fees, and bank fees).

Insurance

Snap Rentals does not deduct the insurance excess (bond) from your credit card, but merely hold the authority to deduct it as per these terms and conditions. If you don’t have a credit card, we require cash (NZ$2000.00) as a bond for the amount of your excess. If there is no loss/damage or any reported incidents, speeding fines or parking tickets we will send the cash or back to you 3 weeks after your hire ends. The liability for damage to the vehicle is applicable to the hirer regardless of who is at fault. If the hirer is not at fault, and the third party admits liability, then a refund will be processed upon receipt of payment from the third party. Insurance needs to be renewed in the event of a vehicle being written off. Insurance does not cover the transportation of a replacement vehicle following an accident. Insurance does not cover the hirer’s personal belongings. The hirer is fully liable for any damage to the hired vehicle or third party property if:

– Damage is caused when these terms and conditions are breached
– Damage is caused due to negligence or willful conduct
– Damage is caused due to the use of incorrect or contaminated fuel
– Damage is caused due to using the vehicle in contravention of any legislation or regulation
– The hirer takes the vehicle onto a beach

Excess reduction options

There are four levels of insurance excess options available to the hirer.

– Risky Business Insurance: Our rates include Risky Business Insurance with an excess of NZ$2000.00. i.e. There is no extra cost.

– Hedge Your Bets Insurance: The hirer can choose to pay an additional NZ$9.00 per day (to a maximum of fifty (50) days) and reduce the insurance excess/bond to NZ$900.

– Full Noise Insurance: The hirer can choose to pay an additional NZ$12.00 per day (to a maximum of fifty (50) days) and reduce the insurance excess/bond to NZ$0 ($nil).

Full Noise Insurance includes the following:

    One complete windscreen or multiple windscreen chips
    Multiple tyre replacement

Please note, if the hirer uses Full Noise Insurance to make a claim during the hire (e.g. in the instance of where a police report is issued, or if the windscreen is replaced) Full Noise Insurance is void for the remainder of the hire. It is at the discretion of Snap Rentals to decide whether Full Noise insurance can be issued again. Full Noise insurance does not cover lost or replacement keys, damage caused from snow chains, underbody or over body damage, or towage costs associated with any damage.

– Restricted License (P Plates) Insurance: Restricted or P Plate Licence holders are required to take out this insurance with their hire at the cost of NZ$19.00 per day (to a maximum of fifty (50) days). Full Noise Insurance is included within this insurance.

Windscreen and Tyre Insurance

The hirer can choose to pay an additional NZ$5 per day (to a maximum of fifty (50) days) to be covered for any damage to the windscreen and tyres of your rental vehicle.

Insurance options do not cover loss or damage to accessories hired.

Mechanical Faults

The hirer shall take all reasonable care to ensure that the vehicle is properly maintained during the hire period. This shall include daily checks of the oil, water and battery. The vehicle is covered by 24 hour, 7 days, road-side assistance. If the vehicle has any mechanical failures during the hire these issues must be reported to the Snap Rentals as soon as possible in order to give Snap Rentals the opportunity to rectify the issues during the rental. The hirer is not entitled to any refund unless Snap Rentals has been advised of the issue, and has been given the opportunity to rectify the situation. A refund can be requested from Snap Rentals if a breakdown has directly caused a delay in travel in one location of 48 hours or more. Snap Rentals is not liable for any delay in repair caused by a breakdown occurring on a weekend or public holiday.

Refunds

Any potential refund for a breakdown of the vehicle is limited to the daily rental rate of the vehicle for each day. This limit is for all costs incurred by the hirer and for the avoidance of doubt includes substitute rental vehicle,  accommodation costs, and any other costs associated due to the breakdown. Snap Rentals does not accept any liability for currency exchange rate fluctuations.

Vehicle substitution and design

Should the vehicle booked be unavailable through unforeseen circumstances, Snap Rentals reserves the right to substitute an alternative vehicle without prior notification, and at no extra cost to the hirer or cancel the booking and refund the hirer all monies paid to Snap Rentals. Please note a substitute vehicle may be with a different supplier. In the event of an accident involving the hirer or any additional driver, Snap Rentals is under no obligation to provide a replacement vehicle. The unused portion of the hire is not subject to refund.

Important

Snap Rentals reserves the right to amend these terms and conditions, vehicle specifications and tariffs at any time without prior notice. Snap Rentals reserves the right to refuse any rental at its own discretion.

在本网站预订的条款

免责声明
本网站上的租车费用通常会有大幅的折扣。 这是通过我们的协议价格和大宗购买力而制定的。 在极罕见的情况下，由于我们或车辆供应商的错误，租车费率可能会被不正确地显示。 在这种情况下，如果你是以不正确的租车费率与我们进行预订的，我们将通知您任何价格变动的情况，让您选择继续进行预订或取消。 我们会尽一切努力更新我们网站上的信息，但我们不能保证本网站是不存在错误或遗漏的，并保留随时更新或更改已发布的信息的权利。

责任
对于因您依赖于本网站包含的信息，包括但不限于您使用（或无法使用）任何本网站所描述的，或通过本网站所购买的产品或服务而导致的任何直接，间接或后果性的损失或损害（包括但不限于：任何意外，受伤，延误或丧失享受），在法律允许的范围内我们/网站所有者对您（或任何第三方）将不承担责任（无论是在合同，民事侵权行为或其他方式）。

当您提取车辆时，你将被要求签署与车辆供应商之间的租赁协议。 您对车辆的租赁和使用将受租赁协议的条款及提车时由供应商提供给您的任何其他文件或资料的管辖。 该租赁协议是您与供应商之间签署的，我们对您（或任何第三方）将不会就租赁协议的条款及提车时由供应商提供给您的任何其他文件或资料而承担任何责任。

虽然我们将尽合理努力，以确保我们仅代表信誉良好的供应商，但是我们不保证有关的任何第三方（供应商）的产品或服务的适用性或适合性，也不会承担任何车辆的质量或适用性方面的责任。 我们欢迎我们的客户根据其与供应商的体验给予反馈意见。 我们可以行使我们的自由裁量权，在解决您与租车提供商之间可能产生的任何争议时，为您提供合理的协助。

关于您使用本网站及本网站所载的资料，我们对您所负的总体责任将不会超过您所支付给我们的，与预订/租车有关的预付订金的金额。 因恶劣天气而取消的预订将不会得到退款。 同样，我们强烈建议您购买旅游保险。您对本网站的使用是由新西兰的法律，以及新西兰法院的司法管辖权所管辖的。

预订信息
如需预订，您必须完成我们的预订表格，该表格方便使用且采用了最新的加密技术。 我们一旦收到您的表格，将视车辆的可用情况，通过电子邮件确认您的预订，并会发送给您确认凭证和发票。 您需要预付订金以确保租到您要的车辆（如保证预订页面上所显示的），在您的预订得到确认后，该订金只能使用信用卡支付。 请注意，当您使用信用卡或借记卡付费时要被收取1.95％的手续费。

如果您是通过电话预订的，请确认您已经事先阅读了与您想租赁的车辆相关的条款和条件。 我们负责预订的顾问会询问您是否已阅读并同意这些条款，然后才会继续为您履行预订。 车辆承租人应该始终有责任确保自己充分了解我们的网站上所显示的各项条款。

信息披露
在本网站上预订，您明白我们会透露您的信息给您所选择的租车供应商，以提供所要求的租赁服务。

车辆的载客人数和驾驶的适宜性
在任何情况下搭乘您的车辆的人数都不得超过您所租赁的车辆合法注册的乘客人数，如果您的做法违反了这项规定，您的保险可能会无效。 车辆上安全带（和乘客）的数量均在本网站上的每个车辆旁边注明。 其中所显示行李箱容量仅仅是一个指示值，如果您无法将您的全部行李装入车中，我们概不负责。 您有责任选择一个在您的能力范围内的旅程。 车辆供应商可以拒绝将车辆出租给任何他们认为不适合开车或不符合资格要求的人。 在这种情况下，我们无需向您承担任何其他责任。

退款政策
我们致力于为客户提供优质的服务，目标是让客户完全满意。 在出现取消的情况下，任何退款或处罚的详细情况均载列于您所选择的车辆的条款和条件中，你在接受预订时已被要求阅读这些条款和条件。 如果您对我们的服务不满意，请在预订（或预订的要求）作出后的48小时内与我们联系,我们将努力解决任何问题，并确定是否需要进行补偿。 如果您的租车过程已经结束，而您对您所租赁的车辆不满意，我们很乐意协助您从租车服务提供商那里要求赔偿。

本网站是由Car Rental Republic Ltd所拥有和经营的，它是在全球范围内专项进行汽车租赁分销业务的。 我们的金融中心和营销办事处设在Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand。 感谢您与我们预订。