Rental Period
Rates are based on a minimum rental period of one day (24-hours from the time the rental starts). At Thrifty we allow a 59-minute grace period, after which a extra full day will be charged. On wholesale (inclusive tour voucher) rentals an extra full day will be charged.
Hours of Operation 
- Auckland City is open from 0700-1800hrs 7-days a week.  
- Christchurch City is open from 0800-1630hrs Mon-Fri and 0800-1200hrs Sat & Sun. 
- All other city/downtown locations are generally open from 0800-1630hrs Mon-Fri and 0900-1200hrs Sat.  Vehicle pickups/deliveries outside of these hours are on request for  these locations.   
- Airport locations are open to meet reservations off all scheduled commercial flights.

Location Notes
Taupo & Gisborne Airports
Vehicle Pickup A uniformed Thrifty representative will be standing in the terminal with a name board to meet all pre-booked clients.
Vehicle Return Park vehicle in the designated Thrifty Car Parks. Complete the drop off details as noted on the Rental Agreement folder. It is important to record the time and date of drop
off, odometer and fuel gauge reading.  Leave the completed Rental Agreement folder in the vehicle. The rental will be finalised and a copy of the completed agreement posted to you.

Taupo Airport - Place keys in the Key Drop Box inside the terminal by the the Air NZ

Gisborne Airport – Return keys to the Air NZ counter upon check in.

Whangarei
Dyer St & Airport - Mon to Fri 8.00am to 5.00pm. Sat 9.00am to 1.00pm for pick up and drop off. For after hours drop offs please use the Drop Slot, front door City or Drop keys at Air NZ
Desk at the Airport.

Kerikeri, Waipapa & Kaitaia
Mon to Fri 8.00am to 4.30pm. Sat 9.00am to Noon for pick up and drop off. After hours Key Drop Box located at Entrance of airport and Signed Car Park. By prior arrangement only.

Auckland Airport
Auckland Airport comprises 2 terminals – Domestic and International. Thrifty has offices at both terminals.  Domestic – in the rental car area underneath the multi level car park outside the terminal.  International – in the international arrivals hall.

Auckland City 
Vehicle returns outside of opening hours are to be returned to the BP Petrol Station at the bottom of Khyber Pass Road and the keys handed in to the BP counter staff.

Wellington Ferry Terminal
Thrifty has a counter in the Interislander Ferry Terminal in Wellington, this branch also services city hires.

Picton Ferry Terminal
Thrifty has an office and dedicated car parking on the ferry wharf in Picton.  For reasons of staff safety, Thrifty will meet pre-booked clients arriving off all scheduled ferry services between the hours of 0800hrs and 1800hrs only. Reservations for pick-up outside these hours are on a ‘request’ basis only and an additional fee will apply.
 
Greymouth
There are no direct pick ups from the Railway Station.  All vehicle pick ups and returns are done at the Whall Street depot located in the centre of town beside McDonalds, a 2 minute
walk from the Station.

Hokitika
There is a Thrifty Desk inside the terminal but all pick ups will be met. If counter is not staffed upon vehicle return, place keys in the Thrifty Drop Box.

Westport
All pick ups will be met. Upon drop off, leave keys with airport desk.
Airport / Ferry Terminal Service Charges (AFSC)
Rentals commencing at airports and inter-island ferry terminals are subject to a nominal Service Charge (AFSC).

Insurance
Comprehensive Motor Vehicle Insurance including third party and public liability is included in our rates.  An accident damage excess (ADE) does apply.  

Accident Damage Excess (ADE)
ADE applies to all rentals. This excess may be reduced (at the renter’s option) at the time of rental by purchasing Accident Excess Reduction (AER) or Total Protection Package (TPP).

Accident Excess Reduction (AER)

Total Protection Package (TPP)

The Premium Location charge which is charged separately is - $46.00.

*all the above prices include GST.

Important:
The renter will be fully liable for any damage to the Thrifty vehicle and any third party property, if the terms and conditions of the rental agreement are breached.

Accident Excess Reduction (AER)
This  excess  may  be  reduced  (at  the  renter’s  option)  at the  time  of  rental  by  purchasing Accident Excess Reduction (AER).  The current rates are listed below and are inclusive of GST:

ECAR-FWAR IFAR-XVAR
Accident Excess Reduction (AER) $27/ day $27/ day
Reduced Excess (With AER)
Glass Excess (With AER) $270
NIL $337.5
NIL
Glass Cover Insurance (GCI) $5.62 $5.62
Reduced Glass Excess (With GCI) NIL NIL

Glass Cover Insurance (GCI)
The excess on glass only (windscreens, windows, headlights) may be reduced (at the renter’s option) to NIL at the time of rental by purchasing GCI.  GCI may be purchased alone or in conjunction with AER above.  Some AER options may include GCI.
(ADE and fuel bonds are refundable when vehicle is returned upon completion of the hire, undamaged and full of fuel – refunds may take up to 10 working days to process)

Payment

Thrifty New Zealand welcomes payment by credit or debit cards. Thrifty accepts Visa, MasterCard, American Express and Diners Club cards. The credit/charge card must be in the name of the authorised renter. Third party credit/charge cards are not accepted. Please note Thrifty will charge a transaction fee of 2% + GST for all amounts transacted on a credit card. Renters will be required to leave credit card details as a deposit. Thrifty will pre-authorise the credit card for NZD$250.00 as a security bond.

Vehicle Collection and Return
It is normally expected that clients will make their own way to the Thrifty depot to collect or return their vehicle. However. subject to staff availability at time of commencement or finalisation of rental, Thrifty will deliver free to hotels. motels, and offices within a ten-kilometre radius of the Thrifty location. This service is on a pre-booked request basis only between the hours of 9:00am and 4:00pm Monday to Friday (Excluding public holidays). Delivers outside these hours must be pre-arranged and additional fees may apply.

Fuel
Fuel is not included in our rates.  Each vehicle is supplied with a full tank of fuel, which is refilled at the renter’s expense on return.  If the vehicle is not returned with a full tank, the renter will be charged for the fuel required to refill the tank at the prevailing rate applicable by Thrifty at the time.  All other fuel charges are for the responsibility of the renter.

24 Hour Emergency Breakdown Service
Whilst Thrifty vehicles are regularly maintained, unexpected breakdowns can  occur.  Thrifty provides FREE Roadside Assistance, 24 hours a day, 365 days a year through the New Zealand Automobile Association (NZAA).

One Way (Intercity rentals)
For even greater convenience and flexibility, one-way rentals are available on most vehicle groups between most Thrifty locations in the same island. Some restrictions may apply during peak periods. 
A minimum charge of 3 days applies to Intercity (one way) rental sectors.  If a client requests an inter-city rental or rental sector of less than 3 days, a 3-day charge will still apply. 
Additional fees may also apply for pick-up or drop-off destinations where Thrifty does not have a location. We would be happy to consider any request and quote accordingly on a case-by case basis. So if someone wants to collect a vehicle at Mt. Cook, check with us first before you say ‘No’!

NB: GST, ADE(insurance excess), AER(excess reduction), Airport / Ferry charges subject to change.
No remote location pick up/drop off fees.
Remote Pick up / Return Fees for Satellite Locations
Incl GST Pick up  Return Pick up & Return
Kaitaia NA $112.5 NA
Keri Keri $56.25 $56.25 $112.5
Taupo  $73.15 $73.15 $112.5
Hokitika $50.65 $50.65 $101.30
Westport $163.15 $163.15 $326.30

Good & Service Tax
Good and Services Tax (GST) is a government charge currently levied at 12.5%. We reservethe right to amend any rates quoted inclusive of GST or, where GST is to be added to charges made, should the rate of GST alter.

Sundry Rental Equipment
Any request for sundry rental equipment must be made at time of reservation.  The following items are available at the rates shown. (NB. When requesting a child seat of any description you must advise the child's age)
Ski Racks
Snow Chains
Baby Capsules(0-6months)
Child Seats(6 month - 3.5 Years)
Booster Seat (3.5 years)

All charges for sundry rental equipment are payable by the renter at the Thrifty counter and are subject to change.

Maps
Maps are available free of charge.  We have available for clients to choose from, maps for individual areas around NZ, AA guides to North & South Islands and a complete NZ travel and touring map.

Multi - Hire & Island - Hooper Rentals
There are a couple of different options for clients that require more than one rental sector during their travels around New Zealand.  For example, on rentals involving both North and South Islands, vehicles can not be taken inter-island. Renters leave their vehicle on one island and collect another vehicle on the next island. (Thrifty has an office at the ferry terminal in Picton.)

- Same city return – minimum length of hire just 1 day
- Each one-way rental sector must be a minimum of three days
- Clients can have up to 72 hours between returning one vehicle and picking up their next vehicle
- Clients can mix and match different vehicle sizes within each rental sector of the multi-hire
- Multi-Hires may comprise a number of rentals at different depots within one Island but a minimum of 3-days still applies for any one way sectors.

Island crossover dates and times must also be advised at the time of booking the first rental, to enable the second and/or subsequent vehicle(s) to be booked. If the Tour Operator is unable to provide a confirmed crossover date for any reason, Thrifty will estimate one and the onus will be on the renter to re-confirm the crossover date(s) with Thrifty at or prior to the time of collecting their first vehicle. Thrifty cannot guarantee to supply a second or subsequent vehicle unless a booking has been confirmed.  Changes to confirmed bookings are subject to vehicle availability.  We also recommend that renters are advised to reconfirm their second or subsequent bookings at least 72 hours in advance.

There are occasions where some clients wish to retain the use of one vehicle for a two-island  visit.  This  is  permissible,  but  the  client  must  pay  for  any  inter-island transportation  costs  for  the  vehicle.  The  vehicle  must  be  returned  to  a  Thrifty
location within the same island that the rental commenced.

Calculating the number of days and daily rate
When calculating the rate for a Multi-Hire rental, apply the applicable daily rate that reflects the total number of days the customer is renting the vehicle(s).  Where multi island hires cross two seasons (ie; rental commences high season & completes in low season) the daily rate applicable for the entire hire is based on the date the hire commences. 

Multi24
If the client has no more than 24 hours between returning one vehicle and picking up the next on any rental sector for the duration of the hire, calculate the total number of days from the starting date and time to the final return date and time (the ‘down time’ between vehicles is considered part of the hire period).

Ie; Pick up AKL 1/6/06 0900hrs, Ret WGN 4/6/06 0900hrs
     Pick up PIC 4/6/06 1200hrs, Ret CHC 7/6/06 1200hrs
= 1/6/06 0900hrs to 7/6/06 1200hrs = 7 days  
Apply the 7-13 day rental rate

Multi72
If the client has up to 72 hours between returning one vehicle and picking up the next on any rental sector for the duration of the hire, calculate the total number of days by adding each individual sector separately (allows a 59 minute grace period on each rental sector before an extra full day is charged) .

Ie; Pick up AKL 1/6/06 1200hrs, Ret WGN 4/6/06 1200hrs (3 days)
     Pick up PIC 4/6/06 1600hrs, Ret ZQN 8/6/06 0900hrs (4 days)
     Pick up ZQN 11/6/06 0900, Ret CHC 14/6/06 1200hrs (4 days)
Combine all rentals eg: 3 + 4 + 4 = 11 days  
Apply the 7-13 day rental rate.

Ferry Crossings between Islands
For  reasons  of  staff  safety,  we  will  meet  pre-booked  clients  arriving  off  scheduled  ferry services between the hours of 0800 (8.00am) and 1800 (6.00pm) only. Reservations for pick-up outside these hours are on a ‘request’ basis only and an additional fee of $40 + GST ($45 including GST) may apply. This fee will be payable direct to Thrifty by the renter at the time of
collecting the vehicle.

Upgrades/Extension of Rental
Upgrades requested by the renter at the time of rental will be charged the difference between the  vehicle  group  booked  and  the  group  provided  based  on  locally  applicable  rates.  All upgrades are subject to availability.  Additional days not covered by the Tour Operator Voucher will be charged directly to the renter at locally applicable rates.  Downgrades requested by the
renter at time of rental will not be subject to a refund.

Restricted Roads
Driving any Thrifty vehicle on the following roads is prohibited and constitutes a breach of the rental agreement.  The renter would be fully liable for any damage to the Thrifty vehicle or Third party property occurring as a result:
North Island:    Ninety-Mile Beach (Northland)
South Island:    Skippers Canyon Road (Queenstown)

Rental Qualification
All intending drivers must present a valid full national driving licence, which has been held for at least one year.  A current International Driving Licence must accompany driving licences issued in a language other than English.
- The minimum rental age is 21 years. 
-  There is no additional charge for drivers under 25 years of age.
-  There is no maximum age for drivers providing they hold a full, valid drivers licence.
-  There is no extra charge for additional drivers.  Additional drivers must be notified to Thrifty and listed on the rental agreement.

Rental Period
Rates are based on a minimum rental period of one day (24-hours from the time the rental starts). At Thrifty we allow a 59-minute grace period, after which a extra full day will be charged.

Vouchers
NOTE:  Unless  arranged  at  the  time  of  booking,  only  the  pre-paid  daily  amount  can  be collected.  All other charges, are to be paid direct by the client on credit card or cash.  This includes but is not limited to one way charges, fuel, child seats, ski racks, airport and ferry terminal surcharge, Accident Excess Reduction (AER).
Payment
Thrifty New Zealand will collect the total value of the hire and all sundry charges from your client upon vehicle pickup.

The payment is to be made by internationally recognised credit card or cash.  Thrifty accepts Visa, MasterCard, American Express and Diners Club cards.  The credit/charge card must be in the name of the authorised renter. Third party credit/charge cards are not acceptable. Renters will be required to leave credit card details as a deposit.  Renters with no credit card will be required to leave a deposit (cash or travellers cheques are acceptable) equivalent to the estimated value of any charges (including applicable Accident Damage Excess – reduced or full), plus a further NZ$100.00.

At the conclusion of the rental any additional charges payable by the renter will be calculated and detailed on the rental agreement, together with any balance to be collected or refunded. Where a cash deposit was taken, and a refund is due to the client, Thrifty will endeavour to refund the appropriate amount to the client at time of finalisation. Should there be insufficient
cash on hand at the time, Thrifty shall arrange for the refund to be made by bank draft in local
currency within approximately 15 days.

Refund Policy
Clients returning vehicles early will be eligible to receive a refund on any unused portion of their voucher from their agent. 
Where for example the client returns early and there remains an unused rental period of the rental, Thrifty will only charge for the actual days the client had the vehicle(s) at the rate applicable for the actual length of hire used.  

NB: The daily rate to the client may alter as the number of days the client had the car for will be charged at the daily rate applicable for that rental period.  Eg; a 21 day voucher with 7 days left ‘refundable’ would be billed as 14 days at the 14-20 day rate, not 14 days at the 21+ day rate as originally booked.

Cancellation / No Show Fee
In the event this booking is cancelled within 5 days of scheduled pickup or if a booking is not cancelled and the customer does not pick up the vehicle (no-show), the customers credit card will be charged with a cancellation fee (100% of Gross rentals)

Frequent Flyer Programmes
Broker bookings are eligible for frequent flyer points.  Customers are eligible to earn points on their rental in any frequent flyer programme that Thrifty participates in.

在本网站预订的条款

免责声明
本网站上的租车费用通常会有大幅的折扣。 这是通过我们的协议价格和大宗购买力而制定的。 在极罕见的情况下，由于我们或车辆供应商的错误，租车费率可能会被不正确地显示。 在这种情况下，如果你是以不正确的租车费率与我们进行预订的，我们将通知您任何价格变动的情况，让您选择继续进行预订或取消。 我们会尽一切努力更新我们网站上的信息，但我们不能保证本网站是不存在错误或遗漏的，并保留随时更新或更改已发布的信息的权利。

责任
对于因您依赖于本网站包含的信息，包括但不限于您使用（或无法使用）任何本网站所描述的，或通过本网站所购买的产品或服务而导致的任何直接，间接或后果性的损失或损害（包括但不限于：任何意外，受伤，延误或丧失享受），在法律允许的范围内我们/网站所有者对您（或任何第三方）将不承担责任（无论是在合同，民事侵权行为或其他方式）。

当您提取车辆时，你将被要求签署与车辆供应商之间的租赁协议。 您对车辆的租赁和使用将受租赁协议的条款及提车时由供应商提供给您的任何其他文件或资料的管辖。 该租赁协议是您与供应商之间签署的，我们对您（或任何第三方）将不会就租赁协议的条款及提车时由供应商提供给您的任何其他文件或资料而承担任何责任。

虽然我们将尽合理努力，以确保我们仅代表信誉良好的供应商，但是我们不保证有关的任何第三方（供应商）的产品或服务的适用性或适合性，也不会承担任何车辆的质量或适用性方面的责任。 我们欢迎我们的客户根据其与供应商的体验给予反馈意见。 我们可以行使我们的自由裁量权，在解决您与租车提供商之间可能产生的任何争议时，为您提供合理的协助。

关于您使用本网站及本网站所载的资料，我们对您所负的总体责任将不会超过您所支付给我们的，与预订/租车有关的预付订金的金额。 因恶劣天气而取消的预订将不会得到退款。 同样，我们强烈建议您购买旅游保险。您对本网站的使用是由新西兰的法律，以及新西兰法院的司法管辖权所管辖的。

预订信息
如需预订，您必须完成我们的预订表格，该表格方便使用且采用了最新的加密技术。 我们一旦收到您的表格，将视车辆的可用情况，通过电子邮件确认您的预订，并会发送给您确认凭证和发票。 您需要预付订金以确保租到您要的车辆（如保证预订页面上所显示的），在您的预订得到确认后，该订金只能使用信用卡支付。 请注意，当您使用信用卡或借记卡付费时要被收取1.95％的手续费。

如果您是通过电话预订的，请确认您已经事先阅读了与您想租赁的车辆相关的条款和条件。 我们负责预订的顾问会询问您是否已阅读并同意这些条款，然后才会继续为您履行预订。 车辆承租人应该始终有责任确保自己充分了解我们的网站上所显示的各项条款。

信息披露
在本网站上预订，您明白我们会透露您的信息给您所选择的租车供应商，以提供所要求的租赁服务。

车辆的载客人数和驾驶的适宜性
在任何情况下搭乘您的车辆的人数都不得超过您所租赁的车辆合法注册的乘客人数，如果您的做法违反了这项规定，您的保险可能会无效。 车辆上安全带（和乘客）的数量均在本网站上的每个车辆旁边注明。 其中所显示行李箱容量仅仅是一个指示值，如果您无法将您的全部行李装入车中，我们概不负责。 您有责任选择一个在您的能力范围内的旅程。 车辆供应商可以拒绝将车辆出租给任何他们认为不适合开车或不符合资格要求的人。 在这种情况下，我们无需向您承担任何其他责任。

退款政策
我们致力于为客户提供优质的服务，目标是让客户完全满意。 在出现取消的情况下，任何退款或处罚的详细情况均载列于您所选择的车辆的条款和条件中，你在接受预订时已被要求阅读这些条款和条件。 如果您对我们的服务不满意，请在预订（或预订的要求）作出后的48小时内与我们联系,我们将努力解决任何问题，并确定是否需要进行补偿。 如果您的租车过程已经结束，而您对您所租赁的车辆不满意，我们很乐意协助您从租车服务提供商那里要求赔偿。

本网站是由Car Rental Republic Ltd所拥有和经营的，它是在全球范围内专项进行汽车租赁分销业务的。 我们的金融中心和营销办事处设在Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand。 感谢您与我们预订。